What to be aware of as New GTBank Website is being Launched

[ 0 ] October 21, 2012 |

Whao!It is of no doubt that banking sector in Nigeria especially

Guranty Trust bank aka GTBank is planning good role in the life of

businesses and business owners be it directors,CEOs,Managers and many

other people and they are really doing their best in making sure that

we are being served better as I was kinda of glad when I received

their email that they will be launching a new website and some key

awareness unleashed as seen below:

“WE ARE UPGRADING TO A NEW WEBSITE TODAY

Due to this upgrade, you might experience a little

downtime while accessing our website.

If you have any enquiries or complaints regarding the new website,

contact us on any of the channels below and we will respond promptly.

Please note, GTBank will never ask you to update

or provide security information by email, text or

telephone calls.

FACEBOOK www.facebook.com/gtbank TWITTER

www.twitter.com/gtbank;@gtbank_help @gtbank_careers, @gtbank_cards

EMAIL:

complaints@gtbank.com

enquiries@gtbank.com

SMS

send a text starting with ‘GTBANK’ to 30011

GTCONNECT

+234 700 GTCONNECT

+234 700 482666328

+234 1 4480000

+234 80 3900 3900 and +234 80 2900 2900″

But I got to recently observed one great hitch about GTBank while I

had some two issues with them for more than 1 month for the initial

one and more than 2 weeks now for the second issue.

The first have been rectified though which is that GTCrea8 account

which is alternatively known as student account is no longer working

with FXtrade platform on Internet banking except with savings and

current accounts but I eventually opened but I observed that people in

charge of responding to email are just too lazy or do I say that they

are updated as they kept on giving me replies that are not helpful in

whichever way.

My second issue about my cash held in my book account since and not in

my main account for use got a bad reply from email responder c/o

cardservices@gtbank.com and I think that GTBank needs to look keenly

into that area though their GTCONNECT customer care section is doing

so well.

Keep up the good work Guarantee Trust Bank aka GTBank…

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